Answer
Aug 11, 2021 - 09:22 AM
Hi there, you should be able to reach out to our customer support through mike@outdoorgeardepot.com.
Provide your full name, Order # (if you can't find we can assist), and pictures of the item that is damaged. We agree that that should not be an issue. We also have our Shipping & Returns policy readily available at all times in the footer of our website.
If you've made the purchase through us we are more than happy to help of course. If not, we can direct you to the customer support of Klymit as well so they may assist further.
Provide your full name, Order # (if you can't find we can assist), and pictures of the item that is damaged. We agree that that should not be an issue. We also have our Shipping & Returns policy readily available at all times in the footer of our website.
If you've made the purchase through us we are more than happy to help of course. If not, we can direct you to the customer support of Klymit as well so they may assist further.